JENNA GRANADOS v. ONPOINT COMMUNITY CREDIT UNION Settlement

The notice is to tell you about the settlement of a class action lawsuit brought in the United States District Court for the District of Oregon, Granados v. OnPoint Community Credit Union, Case No. 3:21-cv-00847-SI, brought on behalf of credit unions members who had their unauthorized transfer claims denied by OnPoint Community Credit Union due to the member’s alleged negligence or failure to keep their account credentials safe. You received this notice because our records indicate you are a member of the group of people affected, called the “class.” This notice gives you a summary of the terms of the proposed settlement agreement, explains what rights class members have, and helps class members make informed decisions about what action to take.

The Court approved this notice because you have a right to know about a proposed settlement of a class action lawsuit, and about all of your options, before the Court decides whether to approve the settlement. If the Court approves it, and objections and appeals (if any), are resolved, the Settlement Administrator will make the payments the settlement allows.

After reading the notice to understand the settlement, you must then decide if you want to:

Your deadline to object to the settlement terms or the request for attorneys fees and costs: April 7, 2025
Your deadline to opt out: April 7, 2025
Settlement final approval hearing: June 10, 2025

The lawsuit claims that OnPoint violated the Electronic Funds Transfer Act by denying disputes involving alleged unauthorized transactions based on the member’s alleged failure to keep safe their account credentials or alleged negligence. 

OnPoint denies that it did anything wrong and says it appropriately investigated and handled the disputes.

In 2024, the parties agreed to settle, which means they have reached an agreement to resolve the lawsuit. Both sides want to avoid the risk and expense of further litigation.

In a class action, someone called a Class Representative (in this case Jenna Granados) sue on behalf of all people who have similar claims. OnPoint has challenged whether this case should proceed as a class action but has agreed not to oppose this case proceeding as a class for settlement purposes only.

The Court has not decided this case in favor of either side.

You have until April 7, 2025 to object to or opt out of the settlement, with further details on these options provided below. 

The Court will then hold a Fairness hearing to decide whether to approve the settlement. The hearing will be held at:

Where: Mark O. Hatfield United States Courthouse, 1000 SW 3rd Ave #740, Portland, OR 97204

When: 1:30pm on June 6, 2025.

The Court has directed the parties to send you this notice about the proposed settlement. Because the settlement of a class action decides the rights of all members of the proposed class, the Court must give final approval to the settlement before it can take effect. Payments will only be made if the Court approves the settlement.

You do not have to attend, but you may at your own expense. You may also ask the Court for permission to speak and express your opinion about the settlement.

If the Court does not approve the settlement, it will be void and the lawsuit will continue. The date of the hearing may change without further notice to members of the class.

OnPoint has agreed to create a $500,000 settlement fund to be divided among all class members. The portion of the fund that each class member will receive will be determined based upon the value of each member’s disputed claim. In the event funds remain after the first round of payments to class members, a second round of payments will be issued to those class members that accepted the first payment, this time in equal amounts.

Members of the settlement class will “release” their claims as part of the settlement, which means they cannot sue OnPoint for the same issues and legal violations raised in this lawsuit. The full terms of the release can be found in the Settlement Agreement on the Important Court Documents page.

If there is money left over after the payment process is completed, it will be donated to the Oregon State Bar to fund legal services provided through the Legal Services Program.

Each Settlement Class member who does not opt-out will receive a pro rata share of the $500,000 settlement fund, calculated based on the amount of their unauthorized transaction dispute. It is estimated that you will get about 95% of the amount of your denied unauthorized transaction dispute.

You will receive payment either via check or electronic deposit directly into an OnPoint deposit account.

You have three options. You can do nothing, you can opt out of the settlement, or you can object to the settlement. This chart shows the effects of each option:

In a class action, the court approves class representatives and lawyers to work on the case and represent the interests of all the class members. For this settlement, the Court has approved the following individuals and lawyers:

Your lawyers:

• David F. Sugerman and Nadia H. Dahab from Sugerman Dahab
• Beth E. Terrell, Blythe Chandler, and Ryan Tack-Hooper from Terrell Marshall Law Group PLLC
• Daniel A. Schlanger from Schlanger Law Group LLP

These are the lawyers who negotiated this settlement on your behalf. They are experienced in handling similar cases.

If you want to be represented by your own lawyer, you may hire one at your own expense.

Lawyers' fees and costs will be paid by OnPoint. You will not have to pay the lawyers directly.

To date, the lawyers have not been paid any money for their work or the expenses that they have paid for the case. To pay for some of their time and risk in bringing this case without any guarantee of payment unless they were successful, your lawyers will request, as part of the final approval of this Settlement, that the Court approve a payment of up to $554,782 total in attorneys’ fees and out-of-pocket expenses. The lawyers’ complete request will be filed with the Court and posted to this website no later than [DATE].

Lawyers' fees and expenses will only be awarded if approved by the Court as a fair and reasonable amount. You have the right to object to the lawyers' fees even if you think the settlement terms are fair.

Your lawyers will also ask the Court to approve a Service Payment of $9,500 to the Class Representative for the time and effort she contributed to the case. If approved by the Court, the Service Payment will be paid from the Settlement Fund.

You can exclude yourself, which is often referred to as “opting out” of the settlement. If you do, you will not receive payment and cannot object to the settlement. However, you will not be bound or affected by anything that happens in this lawsuit. That means you keep the right to sue OnPoint or be part of another case against OnPoint about the issues in this lawsuit. If you have a pending lawsuit against OnPoint speak to your lawyer in that case immediately. You may need to exclude yourself from this Class to continue your own lawsuit.

To opt out of the settlement, you must send the Settlement Administrator a Request to Opt Out that is postmarked no later than April 7, 2025. It must contain a statement that clearly indicates your desire to be excluded from the Settlement Class. For example, it might say “I hereby request that I be excluded from the proposed Settlement Class in the Action.” Be sure to include the case name (Granados v. OnPoint Community Credit Union), your name, address, telephone number, and signature. A request to Opt-Out by an owner or a co-owner on an account will be treated as a request to Opt-Out by all owners on the account.

Granados v OnPoint CCU
c/o Settlement Administrator
PO Box 23678
Jacksonville, FL 32241-3678